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Job Description
IT Technician Officer
  • Manages the ꦓnetwork systems and PCs, make sure that they are functiℱoning efficiently at all times.
  • Ensure that all🌳 the software used is in 🅺good working condition.
  • Assess the needs of all computers under ROOT IT’s maintenance.&nb🍬sp; 
  • Diagnose &am💧p; resolve probl📖ems faced with customer’s computers / LAN / Wireless / network.  
  • Conduct regular test♛s to see what needs to be updated in the customer’s computers to ensure peak performance.
  • E-mail troubleshooting (MS-Outlook, 🔯Outlook Express, Thunderbౠird)
  • Ensure software 🌸patch🧸es are updated in customers’ computers.
  • Do performance tuninꦛg to ensure efficient running of the computer
  • Ensur🌳e LAN component are working at optimized levꦫel
  • Updaဣte the protection system (Antivওirus, Spy ware, back up, current stabilizer, etc.)
  • Prepare prop🀅er do💖cumentation on its solution in troubleshooting each different IT problem and issue
  • Remai൩n well versed in Helpdesk policies, procedures, standards and documentation
  • Customer oriented and fo🃏cused on meeting the customer&🎃rsquo;s needs
  • Equipped with IT skills to meet customer’s IℱT nee🅘ds (e.g. set network, manage the OS setup, what type of tech, Windows 10, Windows Server 2008, 2016 and Linux Server.
  • Telephone System  & CCTV (PABX Configuration, Main Phone & Camera Sec♔urity Configurat𝕴ion with DVR)
  • Build good�� relations & cooperation with staff, customers a🐷nd potential customers.

Qualifications
Your profile

  • Bachelor Degree in Computer Science
  • At least 1 year experience (IT industry)
  • Thorough knowledge of ROOT IT COMPUTER Services
  • Good customer service
  • Proficiency in Office Technology
  • Strong problem solving and resolution skills
  • Initiative
  • Good Communication skills
  • Self-motivated
  • Punctuality
  • Ability to wo🌌rk independently and also be a team player
  • Fluency in Khmer and English language

How to Apply:

  • Interest candidates please forward your detailed CVs including a recent photo with a cover letter describing your suitability for the role and salary expectation to the address detail below:
  • Office: 017 925 629 / 070 925 629
  • E-mail: office@rootitcomputer.com